We are seeking a highly organized and customer-focused Sales Coordinator to support sales operations and manage key customer accounts for our client. This role serves as a liaison between customers, sales, operations, and logistics teams to ensure orders are processed accurately and delivered on time while providing an exceptional customer experience.

Key Responsibilities

• Process customer purchase orders and generate sales quotes
• Manage customer accounts and maintain strong client relationships
• Coordinate deliveries and communicate with internal teams regarding order status
• Respond to customer inquiries, concerns, and service requests
• Establish new customer accounts and maintain accurate records
• Support the sales team with administrative and account management activities
• Generate reports and analyze customer data as needed
• Process sample requests and assist with product-related inquiries
• Perform data entry and maintain customer information within CRM systems
• Follow up with customers to ensure satisfaction and timely resolution of issues

Qualifications

• 3+ years of sales support, customer service, account management, or sales coordination experience
• Strong proficiency with CRM systems and Microsoft Office
• Excellent verbal and written communication skills
• Strong attention to detail and organizational abilities
• Ability to prioritize multiple tasks in a fast-paced environment
• Experience with order processing, logistics coordination, and customer account support preferred
• Experience with ERP systems such as NetSuite is a plus

What We're Looking For

• Positive, professional, and customer-focused attitude
• Strong problem-solving and relationship-building skills
• Self-motivated team player with a sense of urgency
• Ability to manage multiple priorities while maintaining accuracy and professionalism

This is an excellent opportunity for a customer service or account management professional looking to grow their career within a collaborative and fast-growing organization.